"I want to say thank you very much for your
help. Your commitment to your product and its customers is second
to none."
—Joseph Abreu, Starent Networks Corporation |
"I had all my questions answered and am very satisfied with the level of technical support you provide. You are worlds ahead of some of the other companies I deal with."
—John L. Anderson, Raytheon NCS |
"What I particularly like about SecureCRT
is that it has got a good set of tools that make my life easier.
I like the use of tabs for multiple sessions and being able to
set up automated log-in scripts which saves me having to remember
lots
of different IP addresses and passwords."
—Matthew Johnson, SecureCRT & SecureFX
user |
"I use SecureCRT to make sure I have a secure connection to [my] servers no matter where I'm traveling in the world. Thanks for your outstanding support!"
—Anu Garg, Wordsmith.org |
"Your products are and always have been durable and reliable. I will always keep your company in mind as you guys really "get it" in terms of functionality, costs, and customer focus."
—Steve Lyzenga, Roberts Automatic Products Inc. |
"Quite possibly the best customer support service I have ever received."
—Joe Karr, Resource Associates International |
"I really like the personal attention VanDyke
affords its customers — you guys have a customer for life
as far as I'm concerned."
—Vik Evans, SecureCRT and SecureFX user |
"Thank you very much for your help; it's
nice to know there are real people out there."
—Daniel
Bailey, SecureCRT and SecureFX user |
"Thanks for creating what is arguably the
best SSH terminal client out there. I work with many people who
use PuTTY because it's free, but after seeing SecureCRT, there
have been more than a few converts. I've been a customer for quite
a few years and don't see that changing if the current level of
quality continues."
—Stefanie Slamon, Network Engineer |
"Thank you so much for processing my feature request. I switched to using CRT/SecureCRT about 5 years ago after a decade with another emulator program, and I'd just like to express my appreciation for continuous improvements to SecureCRT and your willingness to include customer requests."
—Dylan
VanHerpen, Field Network Engineer, Verizon Enterprise Solutions
Group |
"Your U3 version is great. It's just what I need, as I often have to SSH into a piece of equipment away from my desk. Now I don't always have to grab my own laptop. I just have my flash drive with the U3 SecureCRT installed and can use any computer to SSH with all my sessions configured."
—Tom Phelan, Peddie School |
"I used to use Putty and then I tried SecureCRT. I found this product worth every dollar I spent."
—Glenn Copeland, zen ink |
"I've been with the SecureCRT since CRT and
in all that time, aside from a recent re-licensing issue, the product
has been so good I've never needed support. I enjoyed working with
you recently on getting Kerberos/GSSAPI working. If only all tech
support were like yours!"
—Peter
Deuel, IT Specialist at a leading global investment banking, securities,
and investment management firm |
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"I appreciate the great support I get from VanDyke.... That is a good part of the reason I renewed my [SecureCRT and SecureFX] updates."
—Charles McKinnis, SecureCRT/SecureFX user
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"Your level of support, even though I do not yet have a license, impresses me to no end."
—Nikhil Sharma (Now a SecureCRT user) |
"I've been using VanDyke products since 1996 and champion your software everywhere I go, despite open source and free alternatives... SecureCRT (and now SecureFX) is consistently at the top of my 'must have' software list.... [The shared session database] was fantastic to see when I started using SecureFX."
—Greg M. Crist, Jr., Fire Up Media, Inc. |
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"SecureCRT lets employees change user settings,
such as background colors, without affecting the next employee who
logs onto that machine."
—System Administrator, online catalog
division of a luxury retailer
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"[SecureCRT] is definitely one of the best
software products I've ever used. It's easy to use and I can do
everything I want."
—Raphael Muther, SecureCRT user
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"SecureCRT and SecureFX are by far the best
terminal emulator [and file transfer] programs I have used in past
17+ years of networking. Also, special thanks to a wonderful sales
and support staff."
—Matt Matin, Network Engineer, LandAmerica Financial Group Inc.
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"I'm impressed with how fast and how good a response you provided, especially since I'm not even a licensed user yet... I appreciate you [taking my suggestions] into consideration for a future release. The more I hear about SecureCRT, the more I like it!"
—Chris Davis, Systems Analyst, Digicon Corporation/NEI (Now a SecureCRT user) |
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"Your developers have fixed my problems with this new build. This is why I always nominate your company whenever the PC mags ask for 'good support' companies—you never stop trying until you get the job done."
—Greg Flint, Programmer, Purdue University
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"First off, great program (SecureCRT/SecureFX). I use it every day and couldn't live without it... You've been very tenacious about getting to the bottom of this problem and getting me a feasible work-around. More software companies need customer service reps like you."
—Kevin Autrey, Computer Software Consultant |
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"[Your follow-up to my feature request] is
exactly why SecureCRT is the only shareware I have ever considered
worthy of paying for. I program routers all day and SecureCRT is
my stethoscope."
—Leon McCalla, CaribbeanLink, Inc.
|
"...We appreciate you and your colleagues
at VanDyke taking customer inquiries seriously, enhancing your
product continuously, and keeping track of feature requests as
well as contacting customers in such cases. It's good to know that
there are still companies that are acting this way."
—Frank
Hartmann, SEW-EURODRIVE |
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"I have been in this field almost 30 years, and have used many different kinds of terminal emulators. Of all of them, VanDyke offers really top drawer support — the very best."
—Dan Gray, Innovative Solutions
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"I'm impressed by your response and technical ability. You
obviously know your product well. Many companies boast that
they offer support for their products but to actually
experience it this good is very rare."
—Andrew Kendall, Senior IPT Networks Support Engineer,
Orange PCS Ltd |
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"I am a consultant and use SecureCRT and SecureFX
in the development and maintenance of a couple of e-commerce solutions.
I must say I have never had the need to look anywhere else for an
SSH client."
—Thomas Kristiansen
|
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"I wanted to extend my thanks to VanDyke software
for providing not only an outstanding product — which has
set my standards for a useful and functional Telnet and Secure Shell
client — but also phenomenal customer service."
—Justin Wolfram-Larue
|
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"I use SecureCRT to administer the production
and test servers and SecureFX to upload the files. Many of the files
are maintained by other individuals, so I use Quick Synchronize
to find out which files on the server have changed."
—Scott Margason
|
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"I've tried other freeware packages and have
been unable to find the right options along with reliable scroll
back (one of my most used features)."
—Dan Eichholz
|
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"I use SecureFX and SecureCRT ... to safely
manage the various surveys we run for our members.... We need to
make sure that their data, and their customers' data, is safe."
—Peter Saiia
|
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"As head of our company's IT department, it's
nice to know I can go on vacation and still be able to respond to
an emergency."
—Curtiss Wilson, Chief Information
Officer
|
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"SecureCRT has more features than any similar
product I've used. A great example is the Activator tray utility.
I [also] like to be able to save sessions and transfer them around
as I need to."
—Greg Weir, Tucows Content Division
|
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"Knowing our data is secure is one of my top
priorities. You can never be too secure. We risk violating the trust
of our customers, and exposing them and their personal information
to abuse."
—J. Cornelius, Vice President of Operations, Coffee Cup Software
|
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"I'd suggest that I needed some kind of functionality
and, within a few weeks, you guys would produce palpable results....
You always improve your products in useful ways. I can actually
use every enhancement you put into it."
—Brad Stec, System Architect, eROI
|
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"I'm a network engineer and need to login to
various routers, switches, and UNIX systems on a daily basis....
You make an essential program for my job, and every new version
has made my job easier."
—Peter Gutierrez, Network Analyst, OIT/Network Services, UMass Amherst
|
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"SecureCRT is a well-thought out and useful
connection tool. We can't believe we used to 'make do'
with old-fashioned Telnet applications."
—Lynne Seamans, Operating Systems Manager,
Millersville University
|
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"With CRT (and now SecureCRT), I can easily
do my work from virtually anywhere on the planet... Who needs or
wants an office!"
—Keith Brown, IT Consultant
|
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"SecureCRT is the first program that I start
in the morning and the last that I shut down in the evening...SecureCRT
is unmatched for its stability."
—Erik Olsen, System Administrator,
web hosting company
|
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"SecureCRT is easy to use and it simply works.
Adding access for a new host is just a click away. There is nothing
complicated to deal with."
—Peter Gloor, Lotus Notes/Domino consultant
|
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"Although there are plenty of free and functional
Secure Shell clients out there... there are a number of features
in SecureCRT that make it irreplaceable. The support for tabs in
5.0 is fabulous."
—Tim Eck, Software engineer, Terracotta,
Inc.
|
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"I switched to SecureCRT when the security restrictions
that Sarbanes-Oxley spawned came into effect. It has proven to be
extremely powerful and feature rich."
—Craig Kaminski, SCADA engineer, Gas
pipeline company
|
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"I used CRT for a long time before switching
to SecureCRT for security reasons. I prefer using SecureCRT to test
our routers since it's more user-friendly and (secure) than some
other options out there."
—Scarlett Duplantis, Business development
manager, Netjam, LLC
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